Patient guide
Preparing for your teleconsultation.
What to have ready, what to expect during the conversation, and when in-person care is the better call.
What to expect
A consultation, in three phases.
- 01
Before you connect
Have your main concern, when symptoms started, current medicines, known conditions, allergies, recent reports, previous prescriptions, and any specific questions ready. The clearer the picture you bring, the more the consultation can do.
- 02
During the consultation
Dr Yasmeen will go through your symptoms, medical history, current medicines, lifestyle, and any reports you have shared. The aim is to understand the full picture — not tick through a list.
- 03
After you finish
You may leave with guidance, follow-up advice, lifestyle recommendations, report interpretation, or — where clinically appropriate — a digital prescription. What you receive depends on what your situation actually needs.
Before you start
What to have ready.
A short checklist that makes your consultation faster, clearer, and more useful.
- Main concern
- When symptoms started
- Current medicines
- Known medical conditions
- Allergies
- Recent reports
- Previous prescriptions
- Questions you want answered
Teleconsultation works best when the patient brings the full picture, and the doctor takes the time to understand it before offering any guidance.
Common questions
What patients usually ask.
A few clear answers about how online consultation works and what it can or cannot cover.
Can I use teleconsultation for emergencies?
No. Teleconsultation is not suitable for medical emergencies. Severe chest pain, breathing difficulty, fainting, sudden weakness, confusion, uncontrolled bleeding, severe allergic reaction, or rapidly worsening symptoms require urgent in-person medical care.
Can I share my lab reports?
Yes, you can share lab reports for review if requested. The doctor can explain what the results may indicate and whether further tests or in-person evaluation may be needed.
Can I get a prescription online?
A digital prescription may be provided after consultation when medically appropriate. Prescription decisions depend on your symptoms, history, current medicines, allergies, and available reports.
Do I need a follow-up consultation?
Follow-up is helpful if symptoms continue, medicines need review, reports need reassessment, or you have a chronic condition that requires monitoring.
What conditions can be managed online?
Teleconsultation can support many Internal Medicine concerns, including chronic conditions such as diabetes, high blood pressure, and thyroid disorders, where online review is suitable. Some cases may still require physical examination or in-person care.
Ready to send your consultation request?
Share your concern through the contact page and Dr Yasmeen will guide you on whether teleconsultation is the right fit — and what to do next either way.